FAQ

What is FaceBeautifica about?
FaceBeautifica is a place that unites people who are crazy about beauty and skincare! At FaceBeautifica, you will find a curated selection of high-quality skincare products at affordable prices.

What brands are offered at FaceBeautifica?
We carefully curate products of the highest quality that meets all your skincare needs.

Where are you based?
FaceBeautifica is based in the US.

Do you manufacture skincare products yourself?
No. All of the skincare products throughout our online store are manufactured by their respective brands. Therefore, if you have any questions/concerns about a product(s) offered at FaceBeautifica, please contact the manufacturer directly.

What payment methods are accepted?
We accepts all major forms of payment.

Do you ship internationally?
Absolutely! But due to the current pandemic we are unable to fulfill international orders.

When will I get my order?
We treat every order as a priority however order processing may take up to 3-4 business days. Orders outside of the US: processing time varies.

Is it possible to cancel my order?
If you choose to cancel your order for any reason, we offer a 60 minute grace period to do so. Email us at facebeautifica@gmail.com.

The skincare product I received from FaceBeautifica did not meet my expectations. Can I return it?
Unfortunately due to hygienic reasons and local regulations, we do not accept returns or exchanges of skincare products. If you are not satisfied with the quality of the products received, please contact us at facebeautifica@gmail.com or send an email directly to the manufacturer.

How can I get to know about your special offers and discounts?
To be the first ones to know about our sales, discounts and offers please subscribe to our newsletter [link to the subscription form on the bottom of the home page] to stay updated!


How do I contact you?
If you have any questions in regards to your order or if you're in need of skincare advise, please email us at facebeautifica@gmail.com or head over to our chat where a team member will be of service to you.